
Terms and Conditions
​Foundations Clinical Nutrition
These Terms & Conditions explain how appointments are managed at Foundations Clinical Nutrition. By booking a consultation, whether through Cliniko, email, or phone, you agree to the policies outlined below.
​
​
​
Use of Our Services
We may update these Terms from time to time. Any changes will apply to appointments made after the revised version is published. By scheduling a consultation, you agree to follow the most current Terms.
​​
​
​
Eligibility
When booking an appointment, you confirm that:
-
You are 14 years of age or older; or
-
If you are aged 14–18, your parent or guardian has read these Terms and agrees to the booking; or
-
If the appointment is for a child under 16, you are their legal parent or guardian.
​
​​​
​
Cancellation Policy
You may reschedule your appointment at any time up to 24 hours before the scheduled start time.
A 50% deposit is required at the time of booking. Cancellations made less than 24 hours before a scheduled online consultation will result in forfeiture of the deposit.
​​
​
​
No-Show Policy
If you miss your appointment without prior notice, it will be considered a no-show.
You have a 24-hour grace period after the original appointment time to rebook. If the appointment is not rescheduled within this timeframe, the full consultation fee (100%) will apply. An invoice will be sent and is payable within 30 days.
​
Terms and conditions last updated 05/12/2025